Terms and Conditions of Service

Maple Hearth Resourcing provides expert HR solutions, including Talent Acquisition, Executive Search, Workforce Planning, HR Consulting, Payroll Services, and Employee Relations Management. Our professional expertise is strictly limited to HR consultancy and related services as explicitly defined in our project proposals and service agreements. We do not provide legal advice, financial advice, or tax advice, and clients should seek independent professional counsel for such matters.

While we strive for excellence and provide recommendations based on best practices and extensive experience, Maple Hearth Resourcing disclaims all warranties, express or implied, regarding the outcomes or results of our services. Our liability for any service-related claims is limited to the fees paid for the specific services giving rise to the claim. We adhere to the highest professional standards and ethical obligations in all our service deliveries, ensuring transparency and integrity.

Clients retain full responsibility for all final decisions and the successful implementation of recommendations provided by Maple Hearth Resourcing. Our role is to advise and support, not to replace the internal decision-making processes or management functions of your organization.

All proprietary methodologies, assessment tools, consulting frameworks, templates, and other materials developed or utilized by Maple Hearth Resourcing in the course of service delivery remain the exclusive intellectual property of Maple Hearth Resourcing. Any usage rights granted to the client are non-transferable and for internal business purposes only, unless otherwise stipulated in a separate written agreement.

Conversely, all confidential business information, strategic discussions, financial data, and employee details shared by the client with Maple Hearth Resourcing remain the exclusive property of the client. Maple Hearth Resourcing commits to maintaining strict confidentiality regarding all client-provided information and will not disclose, distribute, or use such information for any purpose other than fulfilling the agreed-upon services.

The content, resources, and downloadable materials available on Maple Hearth Resourcing's website are protected by copyright and other intellectual property laws. Users are granted a limited, non-exclusive, non-transferable license to access and use the website content for personal or internal business purposes. Any unauthorized reproduction, distribution, or modification of the website content is strictly prohibited. Both parties agree to protect trade secrets and competitive information, ensuring these are not divulged to third parties. This commitment extends beyond the termination of any service agreement.

Standard payment terms for all consulting services rendered by Maple Hearth Resourcing are net thirty (30) days from the invoice date. Specific billing procedures may vary depending on the service type, including retainer-based agreements for ongoing HR consulting or project-based billing for one-time engagements such as executive searches or talent acquisition projects. Detailed billing schedules and payment milestones will be outlined in your specific service agreement.

Invoices are generated upon completion of agreed-upon milestones or at predetermined intervals for ongoing services. Late payments will incur a charge of 1.5% per month, or the maximum rate permitted by law, whichever is lower, calculated from the due date until the outstanding balance is paid in full. Maple Hearth Resourcing reserves the right to suspend services or terminate agreements for accounts with persistently overdue balances after reasonable notice has been provided.

Any billing disputes or service disagreements must be communicated in writing to Maple Hearth Resourcing within fifteen (15) days of the invoice date. We are committed to resolving any discrepancies promptly and fairly through open communication and, if necessary, through mutually agreed-upon dispute resolution procedures.

Access to and use of Maple Hearth Resourcing's website is subject to these terms and conditions, as well as all applicable laws and regulations. You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Acceptable use includes legitimate inquiries about our services, accessing information, and engaging with our content for professional development relevant to our offerings.

Prohibited activities include, but are not limited to, unauthorized access to secure areas of the site, attempting to probe, scan, or test the vulnerability of the site or network, attempting to interfere with service to any user, host, or network, transmitting any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable material of any kind or nature, and engaging in any form of data mining, robots, or similar data gathering and extraction tools. Users are responsible for maintaining the security of any account credentials provided and for the accuracy of information submitted.

Maple Hearth Resourcing monitors website activity to ensure compliance with these policies. We reserve the right to investigate and take appropriate legal action against anyone who violates these provisions, including, without limitation, reporting to law enforcement authorities. Violations may result in the termination of your access to the website and our services.

Either party may terminate a service agreement by providing written notice as specified in the individual service agreement, typically 30 days. Upon termination, final billing will be processed for all services rendered up to the effective termination date, and any outstanding payments will become immediately due. We will work with you to ensure a smooth transition of any ongoing HR operations or projects.

Maple Hearth Resourcing reserves the right to modify these website terms and conditions at any time. Any modifications will be effective immediately upon posting the revised terms on this website, with the date of the last revision clearly indicated. For significant changes to service agreements, clients will be notified directly. Continued use of the website or services after such modifications constitutes your acceptance of the new terms.

Certain clauses, such as those pertaining to confidentiality, intellectual property rights, and limitations of liability, shall survive the termination or expiration of any service agreement or these website terms and conditions. Our aim is to minimize disruption to your HR operations during any transition period resulting from agreement modification or termination.